ReplyMate is a Chrome extension that helps you write email replies in Gmail using AI. We care about your privacy and want to be clear about how we handle your data.
Here's what you need to know: what we collect, how we use it, and your rights.
Google User Data Usage
ReplyMate only uses Google user data (such as Gmail email content) to provide its core functionality of generating AI replies.
We do not use Google user data for:
Advertising
User profiling
Training AI models
We do not sell or transfer Google user data to third parties except as necessary to provide the service (such as OpenAI for reply generation and Stripe for payment processing).
We only access the minimum necessary data required to provide this functionality.
What We Collect
Automatic data
Anonymous User ID: A unique identifier generated by your browser using cryptographic methods (UUID). This ID is stored locally in your browser and helps us track usage and manage your subscription.
Usage Data: Number of AI replies you generate and your current subscription plan (Free, Pro, Pro+).
Subscription Information: Stripe customer ID and subscription ID for billing purposes (only if you upgrade to a paid plan).
Technical Data: Browser type, extension version, and error logs that do not contain personal information.
Data you provide
Email Context: Email subject, message content, sender/recipient names, and conversation thread. This data is processed temporarily for AI reply generation and is not stored in our database.
User Preferences: Reply tone (Professional, Friendly, Polite), length preferences, and language settings.
Optional Information: Your name for signature generation and email address for payment processing (optional).
How We Use Your Data
Service Delivery: To generate AI email replies and provide them to you in real-time.
Usage Management: To track your reply count against your plan limits and manage billing cycles.
Customer Support: To assist you with technical issues and account management.
Service Improvement: To analyze usage patterns and improve ReplyMate's functionality.
Billing Processing: To manage your subscription through Stripe's secure payment system.
Third-Party Services
OpenAI
We use OpenAI's API to generate email replies. Email content is sent to OpenAI only to generate replies and is processed according to OpenAI's privacy policy. We do not use your data to train our own AI models.
Anonymous User ID: Your unique identifier (no personal information)
Plan Information: Current subscription plan and billing cycle dates
Usage Count: Number of replies generated in current billing cycle
Stripe IDs: Customer and subscription identifiers (only for paid plans)
Timestamps: Account creation, last update, and billing cycle dates
Email Content
We do not store Gmail email content. All email data is processed in real time and discarded immediately after reply generation. No human at ReplyMate accesses or reviews this data.
ReplyMate only uses Gmail email content to generate AI replies requested by the user. This data is never used for advertising, profiling, or training AI models, and is not sold or shared with third parties.
Local Storage
The extension stores some data locally in your browser:
User Preferences: Language, tone, and length settings
Usage Cache: Temporary usage data (expires after 30 seconds)
User ID: Your anonymous identifier
Data Retention Period
User Account Data: Retained indefinitely unless you request deletion
Usage History: Current billing cycle data only
Email Content: Not retained (temporary processing only)
Local Cache: Automatically expires after 30 seconds
Security
We implement multiple security measures to protect your data:
HTTPS Encryption: All communications between your browser and our servers are encrypted
Anonymous Identification: No personal identifiers collected, only cryptographic UUIDs
Minimal Data Collection: We only collect data essential for service delivery
Secure Third-Party Services: Use of reputable services (OpenAI, Stripe) with strong security practices
Regular Security Updates: Our systems are regularly updated and monitored
Access Controls: Database access is strictly controlled and logged
ReplyMate complies with the Google Chrome Web Store User Data Policy. We do not sell user data, use it for advertising, or transfer it to third parties except as necessary to provide the service (such as OpenAI for reply generation and Stripe for payment processing).
Your Rights
You have the following rights regarding your data:
Access: View all data we have about you through your extension settings
Correction: Update your user preferences and account information
Portability: Request a copy of your data in a machine-readable format
Deletion: Request deletion of your account and all associated data. Users may request deletion of their account and associated data by contacting replymate.support@gmail.com. Upon receiving a valid request, we will delete the data from our systems within a reasonable timeframe.
Restriction: Object to or restrict processing of your data
Complaint: File a complaint with data protection authorities if needed
Children's Privacy
ReplyMate is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will immediately delete this information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:
Post any changes on this page
Update the "Last Updated" date at the top
Notify users of significant changes through the extension
Your continued use of ReplyMate after any changes constitutes acceptance of the updated policy.
Contact
Questions about your privacy or want to exercise your rights? Reach out:
ReplyMate es una extensión de Chrome que te ayuda a escribir respuestas de correo en Gmail usando IA. Nos importa tu privacidad y queremos ser claros sobre cómo manejamos tus datos.
Esto es lo que debes saber: qué recopilamos, cómo lo usamos y tus derechos.
Uso de datos de usuario de Google
ReplyMate solo utiliza los datos de usuario de Google (como el contenido de correos de Gmail) para proporcionar su funcionalidad principal de generar respuestas con IA.
No utilizamos los datos de usuario de Google para:
Publicidad
Perfilado de usuarios
Entrenamiento de modelos de IA
No vendemos ni transferimos datos de usuario de Google a terceros, excepto cuando sea necesario para prestar el servicio (por ejemplo, OpenAI para generar respuestas y Stripe para el procesamiento de pagos).
Solo accedemos a los datos mínimos necesarios para proporcionar esta funcionalidad.
Qué recopilamos
Datos automáticos
ID de usuario anónimo: Un identificador único generado por tu navegador (UUID). Se guarda localmente y nos ayuda a gestionar tu uso y suscripción.
Datos de uso: Número de respuestas AI que generas y tu plan actual (Gratis, Pro, Pro+).
Información de suscripción: ID de cliente y suscripción de Stripe (solo si tienes plan de pago).
Datos técnicos: Tipo de navegador, versión de la extensión y logs de errores sin información personal.
Datos que tú proporcionas
Contexto del correo: Asunto, contenido, nombres de remitente/destinatario. Estos datos se procesan solo de forma temporal para generar respuestas y no se almacenan.
Preferencias: Tono (Profesional, Amigable, Educado), longitud y idioma.
Opcional: Tu nombre para firmas y correo para pagos (opcional).
Cómo usamos tus datos
Servicio: Para generar respuestas AI en tiempo real.
Gestión: Para controlar tu uso según los límites de tu plan.
Soporte: Para ayudarte con problemas técnicos.
Mejoras: Para analizar patrones y mejorar ReplyMate.
Pagos: Para gestionar tu suscripción con Stripe.
Servicios de terceros
OpenAI
Usamos la API de OpenAI para generar respuestas. El contenido del correo se envía a OpenAI solo para generar respuestas y se procesa según la política de privacidad de OpenAI. No utilizamos tus datos para entrenar nuestros propios modelos de IA.
No almacenamos el contenido de correos de Gmail. Todos los datos de correo se procesan en tiempo real y se descartan inmediatamente después de generar la respuesta. Ninguna persona de ReplyMate accede ni revisa estos datos.
ReplyMate solo utiliza el contenido de correos de Gmail para generar respuestas AI solicitadas por el usuario. Estos datos nunca se utilizan para publicidad, perfilado o entrenamiento de modelos de IA, ni se venden o comparten con terceros.
Almacenamiento local
La extensión guarda en tu navegador: preferencias (idioma, tono), caché temporal (30 segundos) y tu ID anónimo.
Seguridad
Protegemos tus datos con: cifrado HTTPS, identificación anónima, mínima recopilación de datos, servicios seguros (OpenAI, Stripe) y controles de acceso. No vendemos datos ni los usamos para publicidad.
Tus derechos
Puedes: acceder a tus datos, corregirlos, solicitar una copia, pedir eliminación (escribe a replymate.support@gmail.com), oponerte al procesamiento o presentar una queja.
Menores
ReplyMate no está pensado para menores de 13 años. No recopilamos datos de menores a propósito.
Cambios
Podemos actualizar esta política. Publicaremos los cambios aquí y actualizaremos la fecha. Si sigues usando ReplyMate, aceptas la versión actualizada.
Contacto
¿Preguntas sobre privacidad o quieres ejercer tus derechos?